Privacy Policy
YOU MUST BE OVER THE AGE OF 18 TO SHOP & SIGNUP TO OUR WEBSITE
This privacy policy sets out how BOTACH® , Inc. ("BOTACH® , INC," "BOTACH® ," "we," "us," or "our") uses and protects any information that you give BOTACH® while using this website. BOTACH® is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. BOTACH® may change this policy from time to time by updating this page.
WHAT INFORMATION WE COLLECT
We may collect the following information. Click here to manage your preferences.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
BOTACH® collects information through the following:
We also engage a third-party partner for the purpose of identifying users and delivering to them marketing on our behalf (i.e. email or direct mail). Our partners may collect information directly from your devices, such as your IP address, device ID, and information about your browser or operating system; may combine personal and non-personal information about you with data from other sources, and may place or recognize a unique cookie on your browser. This activity enables them to identify you to facilitate the delivery of marketing on our behalf. To opt-out of recognition services, please email cs@botach.com To opt-out of third-party cookies, please go to http://www.aboutads.info/choices.
By doing business with BOTACH® , you give consent to the implementation of the policies set forth herein.
By proceeding with your checkout on BOTACH.COM, you are agreeing to opt in to our email list. This means you will receive periodic emails from us, including but not limited to newsletters, promotional offers, product updates, and important announcements.
Our emails are designed to keep you informed about our latest products, exclusive deals, and other valuable information related to BOTACH.COM. We value your privacy and will never share your email address with third parties. You can unsubscribe from our emails at any time by clicking the "Unsubscribe" link provided in the emails.
Thank you for choosing BOTACH INC!
BOTACH® maintains a secure and private customer database for its company use and marketing efforts. If you do not wish to receive our marketing newsletters, you may use the unsubscribe link within every promotion emailed out.
We are committed to ensuring that your information and ordering process is secure. To prevent unauthorized access or disclosure, we have put suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
In addition to the other policies set forth on this page, there are specific rights to California Residents under the California Consumer Privacy Act of 2018 (CCPA). Please read below for details.
Access to Specific Information and Data Portability Rights
Under the CCPA, consumers have the right to request access to personal information for free twice per year. BOTACH® must provide this information in a portable and easily accessible formation within 45 days of the request. This information regarding our collection and use of your personal information over the past 12 months must be requested by a verifiable consumer. The information disclosed would be:
Deletion Request Rights
You have the right to request that BOTACH® Inc. delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see below Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within 12 months. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us. However, we consider requests made through your password-protected account sufficiently verified when the request relates to the personal information associated with that specific account.
We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our business is directed to children under the age of 13. If you learn that your child has provided us with personal information without your consent, you may alert us at the contact information listed above. If we learn that we have collected any personal information from children under 13, we will promptly take steps to delete such information and terminate the child's account.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (702) 703-1299 or via email (cs@botach.com).
Items with damage, missing parts, not in original condition, or that have obvious signs of use for reasons not due to our error will be charged Up to 50% of the item price depending on the items condition.
In the event of damage or missing items, we require customers to retain the original shipping package for the purpose of filing claims with the carrier. This policy ensures a smooth and efficient resolution process for any shipping-related issues that may arise.
Note: Failure to retain the original shipping package may result in difficulties with the claims process and could affect our ability to provide a resolution. We appreciate your cooperation in adhering to this policy.
If an item proves to be defective within the 15-day return policy or is shipped incorrectly, we will be more than happy to cover the return shipping to have the item replaced or credited to you. We may ask that you return merchandise directly to the manufacturer if it is after our 15-day return policy if the product is covered by any manufacturer warranty.
We are Not Accepting Returns or Exchanges For Any PPE Equipment or Ballistic Items.
All of our orders are shipped UPS or USPS.
We are no longer offering FREE SHIPPING but In an effort to be more competitive, we are moving from our free shipping policy to a weight & destination-based shipping charge. During this transition you will noticed product prices changes as well as different shipping options.
Until now we have been padding the sale price of our products to cover the free shipping cost. But this way you will see an overall savings when purchasing a single product but even bigger savings when purchasing multiple products at the same time. This allows us to group & ship together, eliminating excessive shipping fees.
You may cancel your order via email at cs@botach.com or by phone at 702-703-1299 if a tracking number is not yet available for the item or order. The sooner you do it, the better it is as we cannot guarantee return of package once it’s in transit and you will be required to cover any fuel charges if the package has already shipped and you decided to cancel late.
Funds take anywhere from 24-72 hours to be processed back into your account. You are always notified of any credit issued to you via email.
We do ship outside of the U.S., and we comply with U.S. export laws (including ITAR) and applicable import laws of destination countries. However, there are strict restrictions on certain items. Because of these restrictions, we cannot ship the following types of items to the UK (and many other countries), or they may be refused, seized, or subject to additional licensing.
For clarity and to remain compliant with banking, export, and customs regulations, we do not ship the following items to the UK and similar jurisdictions:
Firearms and related devices:
Rifles, handguns, shotguns, automatic and semi-automatic firearms, and any component parts. (Even deactivated firearms are restricted and likely require licenses.)
Ammunition, explosives, or ordnance of any kind.
Self-defense sprays / incapacitating agents:
Pepper spray, CS gas, mace, stun guns, or other irritant / chemical spray weapons or devices.
Knives and offensive weapons that are banned by UK law, such as:
Flick knives (switchblades), gravity knives
Butterfly / balisong knives
Disguised knives (knives hidden inside everyday objects)
Zombie knives (knives with serrated edges & violent imagery)
Push daggers, sword-sticks (canes with blades), knuckledusters, etc.
Other weapons / offensive instruments:
Items like batons, telescopic truncheons, shurikens (“throwing stars”), kusari-gama, kyoketsu-shoge, or similar items designed to cause injury.
Realistic imitation firearms (replicas) that could be mistaken for real weapons.
Items subject to U.S. or international defense export control laws (e.g. ITAR / US Munitions List / similar laws).
Please note: Botach® reserves the right to correct critical errors on our website, as we are constantly updating it.
By accepting these goods customer agrees that in the event the invoice is not paid as set forth, customer will be responsible for the payment of all collection costs including reasonable attorney fees. Customer further agrees that any action for collection may be brought in the State and Federal Courts located State of Nevada, Clark County.
Cryptocurrency- if you choose to pay with cryptocurrency, returns and cancelations are allowed only for store credit. We will not refund cryptocurrency payments.
Sales Tax Exemptions: We are required to collect sales tax on your order except for the following states: Delaware, Montana, New Hampshire, & Oregon. Other exemptions: Federal agencies, holders of state sale tax exemption/resale certificates & international sale.
Our ordering system will not charge sales tax for the above exempt states. If you are tax exempt for any other reason, check the NO SALES TAX box in the order form, and sales tax will be removed prior to final billing.
Please note that Botach® Inc collects SSUT on sales to Alabama and the alternative single local use tax rate on sales to Texas.
DISCLAIMER: “GLOCK” is a federally registered trademark of GLOCK, Inc. and is one of many trademarks owned by GLOCK, Inc. and GLOCK Ges.m.b.H. Neither Botach® Inc. nor this site are affiliated in any manner with, or otherwise endorsed by, GLOCK, Inc. or GLOCK Ges.m.b.H. The use of “GLOCK” on this page is merely to advertise the sale of GLOCK pistols, parts, or components.
Shipping Restrictions
Magazine Restrictions
Any orders placed for magazines that are not legal in your state will immediately be refunded and restocked and may be subject to a restocking fee.
*LE/Military: Duty use items are exempt from restrictions with proper verification. When creating an account, please select the LE/Military checkbox. Once the account is created, you will receive an email with further instructions to complete the LE/Military account registration.
California: No magazines over 10 rounds will be shipped to customers with shipping addresses in CA except to law enforcement or customers with high capacity magazine permit.
Chicago and other counties within IL: No magazines over the below capacities will be shipped to customers with shipping addresses in the following areas.
Colorado: No magazines over 15 rounds will be shipped to customers with shipping addresses in CO.
Connecticut: No magazines over 10 rounds will be shipped to customers with shipping addresses in CT. As of 10/1/13 in order to comply with CT Senate Bill No. 1160 magazines holding 10 rounds or less can only be purchased if buyer provides a copy of driver's license and ONE of the following: state handgun carry permit, long gun certificate, or ammunition certificate.
Delaware: No magazines over 17 rounds will be shipped to customers with shipping addresses in DE.
District of Columbia: No magazines over 10 rounds capacity will be shipped to customers with shipping addresses in DC.
Hawaii: No magazines over 10 rounds that are compatible with any pistol (to include magazines compatible with both a pistol and rifle) will be shipped to customers with shipping addresses in HI.
Maryland: No magazines over 10 rounds will be shipped to customers with shipping addresses in MD.
Massachusetts: No magazines over 5 shotgun shells and over 10 rounds for Rifles & Pistols will be shipped to customers with shipping addresses in MA.
New Jersey: No magazines over 10 rounds will be shipped to customers with shipping addresses in NJ.
New York: No magazines over 10 rounds will be shipped to customers with shipping addresses in NY.
Rhode Island: No magazines over 10 rounds will be shipped to customers with shipping addresses in RI.
Vermont: No magazines over 10 rounds for Rifles and over 15 rounds for Pistols will be shipped to customers with shipping addresses in VT.
Washington: No magazines over 10 rounds will be shipped to customers with shipping addresses in WA.
Military APO/FPO: Due to shipping restrictions, Botach® is not able to ship to APO/FPO addresses. If you would like to receive our products we can ship to a stateside military base (or other address) that is not an APO/FPO address.
The above chart lists state restrictions currently known to Botach.com on the sale of magazines. Botach.com has carefully researched this list but does not offer legal advise or make any guarantee to the accuracy of this list. It is the responsibility of the buyer to research and obey all applicable local, state, and federal laws in regard to the possession, use, and sale of any magazine purchased from Botach.com
Ammunition Restrictions
You must be 18 or older to purchase ammunition for use in a shotgun or rifle and 21 or older to purchase ammunition for use in a handgun. All ammunition must be shipped UPS Ground. Ammunition cannot ship to a PO Box or APO/FPO addresses. Ammunition cannot be returned for any reason. Please consult applicable local laws before ordering.
Due to various state/local restrictions regarding ammunition, we are unable to ship orders containing ammunition to shipping addresses in the following states/territories at this time:
We are working to implement sales of ammunition to these areas that permit direct sales and will update this list as we are able to begin shipments to those states.